Support

Help paths for accounts, safety, subscriptions, and jobs.

Support should guide users to the right action quickly: account issues go through auth, marketplace issues go through reports, and subscription questions stay tied to RevenueCat entitlement state.

Account access

Use forgot password from the login screen to request a reset email. Auth emails are designed to run through Supabase Auth and Resend in production.

Job or chat concerns

Use the report and block actions inside job details or chat. Reports flow to the internal admin dashboard for review.

Subscription access

QuickQuest Pro access is based on the active RevenueCat entitlement. If access looks wrong, support should check the user id and entitlement sync.

Requester help

Requesters can edit active requests, cancel jobs that should not be unlocked anymore, and reopen jobs when needed.

Safety emergencies

QuickQuest is not an emergency service. If there is immediate danger, users should contact local emergency services first.

Production contact

Before public launch, connect a support inbox on the QuickQuest domain and route it into the admin/support workflow.

Support request

Send a request to the QuickQuest team

Logged-in users can create a support request here. Admin and support members can triage it from the internal console.